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UI and UX design

UX Audit & Usability Testing

A UX audit that shows exactly where visitors struggle on your website or app and what to fix first.

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  • Review of your site or app
  • Look at visitor behaviour
  • Talk to a few real users
  • Comparison with similar sites

Service Overview

How UX Audit & Usability Testing can help your business

A UX audit reviews how people use your website or app. We look at the numbers and, where possible, talk to real users. Then we give you a clear list of fixes.

Who this is for

Businesses whose website or app gets visitors but few sales or enquiries.

How it works

We study your current site, watch how people use it, and compare with similar sites. We list the problems in order of importance.

What you gain

Clear, prioritised fixes that help more visitors become customers.

Design services

Design work we do

Research, screens and design systems for apps, websites and software.

Our Process

How we work, in four simple steps.

1. Understand your users

We find out who uses your product and what they are trying to do.

2. Sketch the layout

We plan how the screens connect and what goes where.

3. Design the screens

We create clear, good-looking screens in your brand.

4. Preview and test

You click through a preview and we improve it before anything is built.

What you receive

The deliverables that come with UX Audit & Usability Testing.

  • Review of your site or app
  • Look at visitor behaviour
  • Talk to a few real users
  • Comparison with similar sites
  • Prioritised list of fixes

Start the conversation

Tell us three things and we will take it from there

Pick the answers that fit. They become a ready-written WhatsApp message to us.

Send on WhatsApp

Opens WhatsApp with your answers written out. You can edit before sending.

Frequently Asked Questions

Common questions about our UX Audit & Usability Testing services.

We start with a short call about your business and what you want. Then we send a clear plan and quote, and we begin once you approve it.
UI is how your website or app looks. UX is how easy it feels to use. Good products need both.
It is strongly recommended. Changing a design is much easier than changing something already built.
Yes. The designs, files and code made for you belong to you.
It depends on the project. We give you a timeline with the plan, before you commit.
Where possible, yes. Even testing with a few people shows problems early.
Yes. We prepare the designs in a form developers can use, and we can answer their questions.
Yes. Support is included for a period after launch, and we offer monthly care plans if you want ongoing help.
Yes. We start by reviewing what you have and list the improvements in order of importance.

Is this the right service for your problem?

Tell us what you want UX Audit & Usability Testing to improve. We will discuss fit, scope and a realistic next step.

Discuss Your Project