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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Effective: January 1, 2024 12 min read

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Privacy Overview

At CoreChunk, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data and being transparent about how we handle it. This policy applies to all information collected through our website, services, and business operations. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information in several ways: Personal Information You Provide: • Name, email address, and phone number • Company name and job title • Billing and payment information • Project requirements and communications • Account credentials Automatically Collected Information: • IP address and device information • Browser type and operating system • Pages visited and time spent • Referring website addresses • Cookies and similar technologies Third-Party Information: • Information from social media platforms • Data from business partners and analytics providers

How We Use Your Information

We use collected information for: Service Delivery: • Providing and improving our services • Processing transactions and payments • Communicating about projects and support • Sending invoices and receipts Business Operations: • Analyzing usage patterns and trends • Improving our website and services • Marketing and promotional communications • Compliance with legal obligations Personalization: • Customizing your experience • Recommending relevant services • Remembering your preferences

Information Sharing

We may share your information with: Service Providers: We work with trusted third parties who assist in operating our business, including: • Payment processors (Stripe, PayPal) • Email service providers (SendGrid, Mailchimp) • Cloud hosting providers (AWS, Google Cloud) • Analytics services (Google Analytics, Mixpanel) Legal Requirements: We may disclose information when required by law, court order, or government request. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. With Your Consent: We may share information for other purposes with your explicit consent. We do NOT sell your personal information to third parties.

Cookies & Tracking

We use cookies and similar tracking technologies: Essential Cookies: Required for website functionality, authentication, and security. Cannot be disabled. Analytics Cookies: Help us understand how visitors interact with our website. Used to improve user experience. Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. Managing Cookies: You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Do Not Track: We currently do not respond to "Do Not Track" browser signals.

Data Security

We implement robust security measures: Technical Safeguards: • SSL/TLS encryption for data in transit • Encryption at rest for sensitive data • Regular security audits and penetration testing • Secure access controls and authentication Organizational Measures: • Employee training on data protection • Access limited to authorized personnel • Incident response procedures • Regular security policy reviews While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to: • Provide our services • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain business records Retention Periods: • Account information: Duration of account plus 5 years • Transaction records: 7 years for tax purposes • Communications: 3 years after last interaction • Analytics data: 26 months (anonymized thereafter) You may request deletion of your data subject to our legal and business retention requirements.

Your Privacy Rights

Depending on your location, you may have the following rights: Access & Portability: Request a copy of your personal data in a portable format. Correction: Request correction of inaccurate or incomplete data. Deletion: Request deletion of your personal data (subject to certain exceptions). Objection: Object to processing based on legitimate interests. Restriction: Request restriction of processing in certain circumstances. Withdrawal of Consent: Withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@corechunk.com. We will respond within 30 days.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place: • Standard Contractual Clauses approved by the European Commission • Privacy Shield certification where applicable • Binding Corporate Rules for internal transfers By using our services, you consent to the transfer of information to countries that may have different data protection standards than your country of residence.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately at privacy@corechunk.com.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Modified" date. Material changes will be communicated via: • Email notification to registered users • Prominent notice on our website • In-app notification where applicable Your continued use of our services after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

Contact Us

For privacy-related questions or to exercise your rights: Privacy Team: Email: privacy@corechunk.com Phone: +1 (555) 123-4567 Data Protection Officer: Email: dpo@corechunk.com Mailing Address: CoreChunk Technologies Inc. Attn: Privacy Team 123 Tech Street Hyderabad, CA 94102 We aim to respond to all inquiries within 30 days.

Our Commitment to Your Privacy

SSL Encrypted
GDPR Compliant
No Data Selling

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